LIFTjournal 2/2018

PRODUKTE UND FACHBERICHTE /

PRODUCTS AND TECHNICAL REPORTS

Ersatzteilbeschaffung unterstützt. Im Mo-

ment ist die Überarbeitung des Online-

Shops in vollemGange, umauch imBereich

der Bedienerfreundlichkeit das Optimum

zu bieten. Gemäß dem Motto: „heute

bestellt – morgen geliefert“, soll der Hauer-

Kunde immer einen Schritt schneller sein

Ersatzteil in der Hand halten.Was bei einem

Lagerbestand von über 13000 Ersatzteilen

kein Problem ist.

„Unsere Kunden sollen auch in der Zu-

kunft von der Weiterentwicklung unseres

Service profitieren‚ denn Stillstand kennen

wir nicht“ – darin waren sich alle einig.

parts procurement is simplified, both online

and offline.

Trade show visitors frommany countries, includ-

ing an increasing number of representatives from

Scandinavian companies, are excited about the

digital assistant.The Elevator app has established

itself as an indispensable work tool. „The fastest

way to get replacement parts“ was the unani-

mous appraisal of the product, and customers

simply do not want to dowithout the Hauer app.

At Interlift, experts and specialists were most

impressed with Hauer‘s extensive know-how

and ability to support its customers in their daily

replacement parts procurement.

In order to be able to offer the very best in user-

friendliness a complete overhaul of the online

shop is currently under way. Following the

motto:” Ordered today – delivered tomorrow”,

Hauer customers are now able to have replace-

ment parts in their hands faster than ever before.

Even with an inventory of more than 13,000

replacement parts, this works without a hitch.

„Our customers should also be able to benefit

from future improvements to our services, since

we simply do not know how to stand still.“ Eve-

ryone certainly agreed on this point.

Hauer GmbH